Leena Pesämaa based in our Oulu office has been with Mercuri Urval since 1995. In her role as Team Operations Coordinator, Leena organises and administers our work with clients, candidates and partners. Although every day varies, some of the main tasks are to assist our Team Leaders to manage the office, book and coordinate assignments as well as support and administer client and market activities. She has also a role as Office Spoc. SPOCs coordinate and assist the Team Leaders in communication with HQ. Some of their main tasks are to ensure that the office is properly equipped, that the right material and employment contracts are used and that reports are delivered on time, review and confirm outgoing invoices and to manage communication with Central Talent, Central Finance and/or Shared Service Centre.