Brett knows which words and people that can help you make a difference

Being a World Champion in Scrabble gives Brett an edge in his daily work. He knows exactly which words to use to get to know his clients in depth. He supports them to focus on their visions, understand the resources they have, and strategically plan for the future with the right people. All aspects you need to master as a World Champion in Scrabble and as an Executive Search consultant. 

Brett’s work in 3 words: Fulfilling, Varied, and Fun-collaborative

  1. Fulfilling: I go home at the end of the day knowing I’ve helped people to succeed
  2. Varied: Every project or search is completely different, and I’m able to satisfy my craving for variety supported by a business that can flex to deliver.
  3. Fun-collaborative: As a world Scrabble champion I can invent words, so I’ve invented this one – it’s great fun, and I never feel that I’m working alone or without having someone who can teach me something new.

How has your background shaped your work at Mercuri Urval? 

Having worked for around 13 years in both contingent and retained recruitment, I had established a great network of people, but I began to question how I might add more insight and create value for my clients over and above just 'selling CVs'. 

Mercuri Urval has enabled me to take an already successful career to the next step and having seen how recruitment can just about be done by educated predicting, the passion I show for my work here is pretty clear to all my clients!

What do you see as the biggest advantages of your job?

I am horrendously people-oriented, so a job where I have to not only meet loads of people but get to understand, in depth, what makes them tick (and succeed) is ideally suited to me.

What I particularly like about my job at Mercuri Urval is to be in a client meeting where I am not always saying 'no' to my client's requests. It is deliberating to have the tools and methods to support people and go home at the end of the day and feel I actually did something important for someone.

How were your first weeks at Mercuri Urval?

Very busy. I was meeting with clients, both old and new, constantly...and babbling on about how great my new company was. The induction process was fairly flowing, and I quickly got up to speed with the systems and ways of working.

I have extremely talented colleagues, so as much as the focus on the early weeks was on external networking, I reached out to Mercuri Urval internal people quite early. I wanted to support my network with colleagues around the world. This I value in my daily life now, especially the learning outcomes and how easy it makes our collaborations.

Did anything surprise you when you started working for Mercuri Urval?

My honest reservation on joining was that our processes and methodology might hold back creativity and entrepreneurialism. Actually, it’s turned out to be quite the opposite – I can be hugely innovative for my clients while still utilising the high standards in Mercuri Urval’s approach.

What is liberating is that I have not seen a clone mentality where everyone is expected to do the same thing in exactly the same way at Mercuri UrvaI. We have a diversity of people all unified in their belief in what we are doing and how we are doing it.

I've been lucky enough to win and manage a fairly large programme in my early months at Mercuri Urval, and I was impressed how quickly and easily the project team was assembled. I've never felt that I didn't always have a knowledgeable person to go to who would be happy to help.

Do you have any advice for new colleagues?

You will be hired because we've seen you have what it takes. Do what you do best, and don't try to run before you can walk. There is SO much within Mercuri Urval that it's easy to feel overwhelmed (or like a kid in a candy shop) but you'll get to see all of it eventually.

Oh, and if a client asks you if you have the capability to do something, never say 'No' instantly. You will be amazed by what you are able to provide your client with.


Brett has studied a Masters Degree in Theology at the University of Exeter and has been in the recruitment industry for over 14 years. He joined Mercuri Urval in June 2017 to have a broader toolkit when helping his clients and to personally gain greater learning outcomes from a more diverse work environment.